Hotel Catering & Hospitality

 

The Department of Hotel Catering and Hospitality is committed to the task of imparting knowledge and skills, in the field of Hospitality and Catering. Hospitality is no more restricted to food that is prepared by a chef and served by a waiter. It is about making the guest feel special in accordance with a professional and universal set of regulations.          The hospitality industry is not limited to merely hotels and restaurants. Global growth and expansion have unwrapped innumerable openings for Hospitality Professionals. The opportunities in the sector are immense. The Hotel Industry will need to double its infrastructure in the next decade, in order to meet the enormous changes in the competitive environment of future business.          The Industry is meant for earnest students, who have confident credentials and are willing to learn everything. This field has strong links with the Tourism and Holistic Health / Fitness Industry. It has also adopted and/or associated with Event Management Companies and Exhibition / Galleria chains.            Our students attain multiple skills, in order to hold important positions in various jobs of the Industry. Many have been absorbed by multinational chains. While others, have explored the domestic options in Home Stay, Lodges, Heritage Homes. Or, in the conduction of cuisine and catering enterprises, as a regular business. Like that of the running of brasseries, bistros and cafetarias.

Job Opportunities • Front Office Executives (Hotel / Allied Industry) • Guest / Customer Relation Executive (Hotel and other service sectors) • Housekeeping Supervisors (Hotels / Mega malls) • Faculty (Hotel Catering Institutes) • Catering Executives • Flight kitchens • Chef Catering • Marketing / Sales Executives • Fast food Chains • Banquet Sales Coordinator • Self-Employed Entrepreneurs

Curriculum

ONE YEAR	FIRST YEAR	SECOND YEAR	THIRD YEAR
Front Office And Guest Handling	Front Office	Guest Relation & Accounting	Room Selling Techniques
Housekeeping	Housekeeping	Advance Housekeeping	Human Resource Management
Restaurant & Counter Service	Restaurant Service	Food & Beverage Service	Computer Applications
Food Production	Food Production	Culinary Art	Tariff Structure
Official Correspondence	Business Correspondence	Transport & Accomodation Operations	Bakery & Pattisserie
Research And Survey	Research & Survey	Hotel Organisation & Communication	Foreign Language
Industrial Training	First Aid & Hygiene	Research & Analysis on Hospitality Industry	Industrial Training
	Summer Training	Specialised Training

Subject Details

FRONT OFFICE OPERATIONS: In this subject Basic Front Office Procedures are taught.

FRONT OFFICE SKILLS: The Technique of processing Reservations, Guest Registration, Check out procedure and other Assistance skills are taught.

FRONT OFFICE ACCOUNTING: How to handle Accounts is taught. This includes handling of cash, credit cards, travellers’ cheque, foreign currency etc. Sales promotion , Guest Relations and Public Relations are also part of this subject.

FOOD PRODUCTION: Emphasis is initially laid upon basic cookery and later in advance cookery. Knowledge regarding basic cuts of vegetables/sauces/soups, etc are given. Subsequently the skill of preparation of different cuisines are highlighted .

CULINARY ART: The art of working in a kitchen is enhanced with practice of cooking different cuisines. These include: Mughlai, Chinese, Japanese, French, Continental Recipes etc

NUTRITION: Meal planning based on Nutritional Aspects are considered. We teach the different dietary requirements of individuals.

RESTAURANT SERVICE :The Course content includes table laying, different style of folding napkins, table manners, etiquettes and grooming skills. The correct selection of crockery & cutlery are also part of the subject.

FOOD & BEVERAGE SERVICE: This includes an advanced knowledge of beverages along with the choices of food. The formal / informal functions, booking procedures of banquets are also taught.

RESTAURANT AND COUNTER SERVICE: The basic knowledge to handle Catering in the Hotel Industry. Banquet Function Reservation procedure is also included.

GLOBAL ACCOMMODATION & TRANSPORTATION: Study of famous hotel chains are undertaken. Heritage properties are also highlighted. The knowledge of airlines, railways, etc. are imparted.

HOUSEKEEPING: This subject stresses upon Aesthetics. It teaches how to maintain the upkeep of a place. How to achieve maximum Customer/Guest satisfaction, with given resources.

ADVANCE HOUSEKEEPING: The correct choice of materials to suit the decoration, budget and manpower are covered, in this subject. How to make the Interiors of a Hotel, a perfect blend with the services.

BUSINESS CORRESPONDENCE, BOOK-KEEPING & MANAGEMENT: This subject enables the Students to be aware of Art of letter writing/resume drafting etc. The maintenance of records/accounts are also included. Management Policies are also taught.

FIRST AID & HYGIENE: Handling Emergencies in the Hotel are taught. Hotel Hygiene and Pest Control Measures are also studied.